Legal

Refund Policy

Last updated: July 23, 2026

This Refund Policy applies to purchases made through Bundle Drop.

This policy describes Bundle Drop's discretionary refund practices and does not limit any statutory rights you may have. As Paddle is our Merchant of Record, refunds are administered by Paddle in accordance with its buyer terms.

1. Eligibility

You may request a refund within 14 days of the initial purchase if:

  • You are not satisfied with the Service
  • The Service has not been significantly used

2. Non-Refundable Cases

Refunds may not be granted if:

  • The Service has been extensively used
  • Abuse or misuse is detected
  • The request is made after 14 days

3. Subscriptions

For recurring subscriptions:

  • You may cancel at any time
  • Cancellation takes effect at the end of your current billing period, and your paid access continues until then
  • Subscriptions do not renew after cancellation
  • No refunds are provided for partial or unused billing periods unless required by law

4. How to Request

Email: support@bundledrop.app

Include:

  • Email used for purchase
  • Reason for refund

5. Processing

Approved refunds are processed through Paddle, our Merchant of Record, and may take:

  • 5 to 10 business days depending on your payment method

6. Chargebacks

Please contact us before initiating a chargeback so we can help resolve the issue. As Paddle is our Merchant of Record, payment disputes are handled by Paddle as the seller of record.

7. Contact